All Systems are Online

Return to Statuspage

Event History

August 2022

Notifications for failed imports not sent out

» View Event Details | Created Tue, 16 Aug 2022 10:34:00 +0000

Resolved Due to a misconfiguration mail notifications for failed imports were not sent out between approximately 2022-08-12 15:00:00 CEST and 2022-08-16 12:00:00 CEST. The misconfiguration is fixed and the pending notifications are currently being sent out retrospectively. Please note that the actual import process was not affected by this and did work as expected.
Posted: Tue, 16 Aug 2022 10:34:00 +0000

Li.S.A outage

» View Event Details | Created Wed, 10 Aug 2022 13:17:00 +0000

Resolved Between 13:58 until 14:40 did Li.S.A not work due to a misconfiguration of our CDN storage which led to the unavailability of the required JavaScript, CSS and configuration files. The issues are already resolved. We apologize for the caused difficulties.
Posted: Wed, 10 Aug 2022 13:17:00 +0000

Import schedule disruption

» View Event Details | Created Tue, 09 Aug 2022 07:45:00 +0000

Resolved As the result of a deployment issue, for product imports scheduled to run between approximately 9:45 and 10:30 CEST the status was not updated correctly in the Account 21. Despite that, we verified that the imports did in fact run as scheduled. In these cases, further product imports scheduled to run between approximately 10:30 and 13:30 CEST were not started as scheduled. Once the deployment issue was resolved, we restarted these imports that were scheduled but not started to ensure timely product updates. Besides possibly outdated product data, search, navigation and suggest functionalities were not affected by this issue. As of now, everything should be back to normal.
Posted: Tue, 09 Aug 2022 07:45:00 +0000

CDN is down

» View Event Details | Created Tue, 02 Aug 2022 13:45:00 +0000

Resolved CDN assets are available again. Features depending on the availability of JS/CSS assets from Findologic are now working again.
Posted: Tue, 02 Aug 2022 15:58:00 +0000

Subscribe to Updates