» Published on Thu, 24 Oct 2019 11:25:00 +0000

• Resolved

  The issue is resolved, the import log is now available for all customers again.

  » Updated Tue, 05 Nov 2019 09:14:00 +0000

• Update

  The solution is now live for all customers. The import log will be displayed again at the beginning of next week.

  » Updated Fri, 25 Oct 2019 07:59:00 +0000

• Update

  A solution has been identified and will complete rollout by tomorrow morning if all goes to plan.

  » Updated Thu, 24 Oct 2019 13:07:00 +0000

• Investigating

  The import / export logs and the status updates currently do not work properly. Periodic and manual updates are run as expected but the status (successful or failed) may not be accurate. Search etc. is not affected and will use the product data that was most recently imported.

  To avoid further confusion access to the logs has been removed while we investigate the issue. Access will be restored as soon as possible.

  » Updated Thu, 24 Oct 2019 11:25:00 +0000